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Frequently Asked Questions

Got questions? We’ve got answers.

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Do you offer a guarantee on your plants?

Yes! We are committed to providing high-quality plants and ensuring you have a positive shopping experience. If your plant arrives in poor condition or is unhealthy, please contact us within 30 days of receiving your order. We will offer a replacement or a full refund, whichever you prefer. Our goal is to ensure you’re completely satisfied with your purchase, and we stand behind the quality of our plants.

We currently offer shipping across the USA. Please refer to our shipping policy for more details on delivery areas and any restrictions. We strive to deliver your plants safely and efficiently to ensure your satisfaction.

Don’t worry! Many of our plants are beginner-friendly and come with easy-to-follow care instructions. If you’re unsure, check out our plant care guides or reach out to us for advice on selecting the best plants for beginners.

The delivery time depends on the weather conditions and your location. We make every effort to ship your order as quickly as possible. Once your order is shipped, we will provide you with a tracking number so you can follow its journey. If you need any updates, feel free to reach out to our customer support team.

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OUR LATEST NEWS

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